Privacy Policy

1. Introduction

Hamsey ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our proximity-based dating application. Please read this Privacy Policy carefully. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

• Name and Profile Information: Your display name, age, gender, and profile description
• Contact Information: Email address and phone number for account verification
• Photos and Videos: Profile pictures and images you choose to share
• Location Data: Your precise and approximate location to show nearby users
• Communication Data: Messages, photos, and other content you share with other users

2.2 Technical Information

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: How you interact with the app, features used, time spent
• Log Data: IP address, browser type, pages visited, access times
• Cookies and Tracking: Analytics data to improve app performance

3. How We Use Your Information

3.1 Core App Functionality

• Matching: Show you nearby users based on your location and preferences
• Communication: Enable messaging and photo sharing between users
• Profile Management: Create and maintain your dating profile
• Safety: Verify user identities and prevent fraud

3.2 App Improvement

• Analytics: Understand how users interact with the app
• Performance: Monitor app performance and fix technical issues
• Features: Develop new features based on user behavior
• Personalization: Customize your experience and show relevant content

3.3 Safety and Security

• Moderation: Review and moderate user-generated content
• Reporting: Handle reports of inappropriate behavior
• Legal Compliance: Comply with applicable laws and regulations
• Fraud Prevention: Detect and prevent fraudulent accounts

4. Location Data Usage

4.1 Why We Collect Location Data

• Proximity Matching: Show you users who are nearby
• Distance Display: Show how far other users are from you
• Location-Based Features: Enable location-specific dating features
• Safety: Help ensure user safety in real-world meetings

4.2 How Location Data is Used

• Real-Time Location: Your current location is used to find nearby users
• Location History: We may store your location history to improve matching
• Background Location: We may access your location when the app is closed to show you when someone nearby wants to connect
• Location Sharing: Your approximate location (not exact address) is shared with other users

4.3 Location Data Controls

• You can disable location services at any time in your device settings
• Disabling location will limit app functionality
• You can choose to share your location only when using the app
• You can block specific users from seeing your location

5. Information Sharing

5.1 With Other Users

• Profile Information: Your name, age, photos, and bio are visible to other users
• Location: Your approximate location is shared with nearby users
• Messages: Content you send to other users is visible to them
• Activity Status: Whether you're online or recently active

5.2 With Third Parties

• Service Providers: We share data with companies that help us operate the app (hosting, analytics, customer support)
• Legal Requirements: We may share information when required by law or to protect rights
• Business Transfers: Information may be transferred in case of merger or acquisition
• Consent: We may share information with your explicit consent

5.3 We Do NOT Share

• Your exact location coordinates
• Your phone number or email with other users
• Your private messages with third parties
• Your personal information for advertising purposes

6. Data Security

6.1 Security Measures

• Encryption: All data is encrypted in transit and at rest
• Access Controls: Limited access to personal information
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Industry-standard security practices

6.2 Data Retention

• Account Data: Retained while your account is active
• Location Data: Retained for up to 12 months for matching purposes
• Messages: Retained until deleted by users or account closure
• Analytics Data: Retained for up to 24 months for app improvement

7. Your Rights and Choices

7.1 Access and Control

• View Your Data: Access all personal information we have about you
• Update Information: Correct or update your profile information
• Delete Account: Permanently delete your account and associated data
• Data Portability: Export your data in a machine-readable format

7.2 Privacy Settings

• Location Sharing: Control who can see your location
• Profile Visibility: Control who can see your profile
• Message Controls: Block users and report inappropriate behavior
• Notification Preferences: Control what notifications you receive

7.3 Opt-Out Options

• Location Services: Disable location sharing in device settings
• Push Notifications: Disable notifications in app settings
• Analytics: Opt out of analytics data collection
• Marketing: Opt out of promotional communications

8. Age Requirements

8.1 Minimum Age

• 18+ Only: Our app is only for users 18 years and older
• Age Verification: We verify user age during registration
• Parental Controls: Parents can contact us to remove underage accounts
• Reporting: Users can report underage accounts

9. International Users

9.1 Data Transfers

• Global Service: Your data may be transferred to and processed in different countries
• Adequate Protection: We ensure adequate protection for international transfers
• Local Laws: We comply with local privacy laws where applicable

9.2 Regional Rights

• EU Users: Additional rights under GDPR
• California Users: Additional rights under CCPA
• Other Regions: Rights as provided by local law

10. Updates to This Policy

10.1 Policy Changes

• Notification: We will notify you of significant changes
• Review: We encourage you to review this policy periodically
• Effective Date: Changes will be effective as of the date posted
• Continued Use: Continued use constitutes acceptance of changes

11. Contact Information

11.1 Privacy Questions

• Email: support@hamsey.co
• Phone:+91 7607012157
• Website: https://hamsey.co

11.2 Data Protection Officer

• Email: support@hamsey.co
• Response Time: We respond to privacy inquiries within 30 days

12. Legal Basis for Processing (EU Users)

12.1 Legal Grounds

• Consent: You consent to data processing for app functionality
• Contract: Processing necessary for app service provision
• Legitimate Interest: Processing for app improvement and safety
• Legal Obligation: Processing required by applicable law

13. California Privacy Rights (CCPA)

13.1 Your Rights

• Right to Know: What personal information we collect and how we use it
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of sale of personal information (we don't sell)
• Right to Non-Discrimination: We won't discriminate for exercising rights

14. Children's Privacy

14.1 COPPA Compliance

• No Children: We don't knowingly collect information from children under 13
• Age Verification: We verify user age during registration
• Parental Rights: Parents can request deletion of child's information
• Reporting: Report underage users to support@hamsey.co

Last Updated: December 19, 2024